Terms and Conditions

Welcome to Salutia . By using our website and making a purchase, you agree to these Terms and Conditions. We recommend carefully reading this document before finalizing any order.

1. Company Information

Salutia is dedicated to the commercialization of products in the health, wellness and/or pharmaceutical areas (as applicable).
For any questions, you can contact us through our Customer Service page available on the website.

2. Website Usage

The user agrees to use the Salutia website only for legal purposes and in accordance with current legislation.

Any fraudulent or abusive use, or use that may cause harm to Salutia , other customers, or third parties, is expressly prohibited.

3. Orders and Payments

All orders placed on the Salutia website are subject to stock and availability confirmation.

Payment must be made using the methods available on the website at the time of purchase.

Salutia reserves the right to cancel or refuse orders in case of suspected fraud, errors in the data provided, or non-compliance with these Terms and Conditions.

4. Prices and Shipping Costs

All prices shown include VAT at the current legal rate, unless otherwise indicated.

Shipping costs are calculated and displayed at checkout, according to the shipping option selected by the customer.

Salutia reserves the right to update prices at any time, with the price in effect at the time of order confirmation always being applied.

5. Shipping Policy

Orders are typically processed within 24 hours of payment confirmation on business days.

Delivery times vary depending on the region and shipping method chosen by the customer, as indicated in our Shipping Policy .

Salutia is not responsible for delays resulting from factors external to its operation, such as carrier delays, weather conditions, or other force majeure events.

6. Return Policy

Returns are not accepted for products that have been used, opened, or whose security seal has been broken.

Returns will only be accepted in case of shipping errors or for exchanges of products that are intact and properly sealed, in accordance with our Returns Policy .

7. Guarantees and Liability

All products sold by Salutia are original and meet all applicable legal requirements and quality standards.

Salutia is not responsible for damages resulting from incorrect use, improper storage, or misuse of purchased products.

8. Data Protection

The processing of customers' personal data is carried out in accordance with the General Data Protection Regulation (GDPR).

For more information about data collection and processing, please see our Privacy Policy .

9. Changes to the Terms and Conditions

Salutia reserves the right to modify or update these Terms and Conditions whenever necessary.
The version in effect at the time the order is placed will be the applicable version.

10. Legislation and Jurisdiction

These Terms and Conditions are governed by Portuguese law.

In the event of a dispute, and in the absence of an out-of-court settlement, the court of the district of Lisbon shall have jurisdiction, unless otherwise provided by law.