Privacy Policy

At Salutia , we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information provided by our customers when using our website.

1. Information Gathering

When you use our services, we may collect the following information:

Name, address, and contact information (phone and email);
Billing and shipping information;
Payment information (securely processed by third parties such as Shopify Payments, PayPal, or other payment platforms);
Purchase history and preferences;
Website navigation and usage data (cookies, IP address, device type and browser).

2. Use of Information

The data collected is used for:

Process, manage, and ship your orders;
Communicate information related to the status of your purchases;
Respond to customer support requests;
To improve the browsing and shopping experience on the website;
Sending promotional and informational communications, provided the customer has given their consent.

3. Information Sharing

Salutia does not sell, exchange, or rent your personal data to third parties.

The data may only be shared with entities strictly necessary for the operation of the service, namely:

Shipping companies (such as CTT), for the purpose of delivering orders;
Secure payment platforms for processing transactions;
Analytics and marketing services (e.g., Google Analytics, Facebook Pixel), exclusively for statistical purposes and website improvement.

4. Data Protection

We have implemented appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure.

5. Customer Rights

Under the General Data Protection Regulation (GDPR) , the customer has the right to:

Access your personal data;
Request the correction or update of your data;
Request the deletion of your personal data, in accordance with the law;
Withdraw consent to receive marketing communications;
File a complaint with the National Data Protection Commission (CNPD) if you believe your rights have been violated.

6. Cookies

The Salutia website uses cookies to improve the browsing experience, personalize content, and analyze traffic.
Users can manage or disable cookies through their browser settings.

7. Changes to the Privacy Policy

Salutia reserves the right to update this Privacy Policy whenever necessary. We recommend checking this page regularly to stay informed of any changes.